Ostler

Garage Your car and everything that goes with it

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Welcome to your garage

You haven’t added a car yet — let me walk you through it. Two minutes, and everything about your car lives in one place: the dates, the money, the lot.

Trade Insight What the trade knows, on your side

Trade Insight

What the trade knows, on your side. Live valuations, real market prices, known faults for the exact car you're viewing.

£2.99 / month

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Market price checks are a Trade Insight feature

Market check powered by live market data

Enter the car you’re viewing above — exact model, mileage and asking price — and get a straight verdict: cheap, fair or strong money, with links to the comparables so you can see it yourself.

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Known-fault files are a Trade Insight feature

Known faults for your car of interest

Enter a car above and its checkpoint file appears here: the known weak points for that exact engine and year, what each costs to put right, and what to look, listen and feel for on the test drive.

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Part exchange coaching is a Trade Insight feature

Part exchange

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Price it before they doGet instant offers from Motorway, WeBuyAnyCar and carwow first — that's your floor, in writing, before anyone says a number.

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Negotiate cost-to-change, not the PX figureOne inflated number shrinks the other. The only figure that matters is what leaves your pocket.

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Keep the PX backAgree the price of the car you're buying first. Then introduce the trade-in.

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Present it like the trade wouldWashed, both keys, service book on the passenger seat. Ten minutes of prep is worth real money.

Know your rights

Consumer Rights Act 2015 — what actually protects you after a purchase goes wrong.

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First 30 days — short-term right to rejectFaulty, not as described or unfit for purpose: full refund. Put it in writing immediately; the clock matters.

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30 days to 6 months — one shot at repairThe dealer gets ONE attempt to repair or replace. If the fault persists, you have the final right to reject.

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Under 6 months, the burden is theirsThe fault is presumed present at sale unless the seller proves otherwise.

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On finance? Extra routesPCP/HP: the finance company shares liability. Card deposits over £100: Section 75 applies.

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Escalate in orderWritten complaint → final response (8 weeks max) → Motor Ombudsman (free) or Financial Ombudsman → small claims under £10k.

Isla Your expert, not an off-the-shelf AI — she remembers your cars, your deals and what worked, and gets sharper with every conversation · 10 free questions a month, unlimited with Trade Insight

Welcome to Ostler — I'm Isla. Buying, running, or handing a car back, I've got you: pricing a car against the live market, known faults before you view, what your PCP car is really worth before you hand it back, your rights when a dealer digs in, coaching mid-haggle. And I'm not an off-the-shelf AI — I get to know you: your cars, your deals, what worked last time. The more we talk, the sharper I get for you. So — what can I help with today?

Marketplace Say what you want — we’ll show you the best of the market

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Not sure what you’re after?Isla asks the right questions — budget, the job, your current car — then finds it.

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Example stock for the demo — live dealer and partner feeds replace this. Scores: Ostler value × quality (Trustpilot-based).

Talk to a human Real specialists, booked in minutes

Some moments deserve a person

A deal you're about to sign. A dispute getting formal. A company-car decision with real money on it. Book a specialist — video or phone — and Isla briefs them before you speak, so the 20 minutes starts at the deep end.

The specialisms

Sales Expert→

Aftersales Expert→

Taxation Expert→

Finance Expert→

Insurance Expert→

Car Buyer→

General Advice→

Regulated insurance or credit recommendations are delivered through an authorised partner.